Shipping Policy:

  1. Shipping time will vary for each product or service offered on Varuna Power’s website. The estimated shipping time for each item will be clearly mentioned on the respective product or service page.

  2. Once an order is placed, we will make all reasonable efforts to process and ship it within the stipulated time. However, please note that shipping times may be affected by factors beyond our control, such as delays in transportation or unforeseen circumstances. In such cases, we will keep you informed about any delays and work towards fulfilling your order as soon as possible.

  3. Varuna Power will provide you with the tracking information for your order, enabling you to keep track of your shipment’s status until it reaches its destination.

  4. Please ensure to provide accurate and complete shipping details during the checkout process to avoid any delivery issues.

Returns & Cancellations:

  1. Varuna Power accepts returns and cancellations under the following conditions:

    • Products/services must be returned or canceled within 3 days from the date of delivery.
    • The item must be unused, in its original condition, and with all accompanying documentation and packaging intact.

  2. To initiate a return or cancellation, please contact our customer support team at info@varunapower.com within the specified 3-day period. Our team will guide you through the return or cancellation process and provide you with further instructions.

  3. In case of cancellations, if the order has not been shipped, we will process the refund promptly. If the order has been shipped, you will need to initiate a return as per the instructions provided by our customer support team.

  4. Varuna Power reserves the right to refuse returns or cancellations if the conditions mentioned above are not met or if there is evidence of misuse, damage, or tampering of the product or service.

Refunds:

  1. Refunds for approved returns and cancellations will be processed within 30 days from the date the returned item is received by Varuna Power.

  2. The refund will be issued through the same payment method used for the original purchase, unless otherwise agreed upon with the customer.

  3. Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

Contact Details:

For any inquiries, concerns, or to initiate a return/cancellation, please reach out to our customer support team at:

Email: info@varunapower.com

We strive to provide excellent customer service and will do our best to assist you with any issues or questions you may have.

Note:

This Shipping, Returns & Refunds Policy is subject to change without prior notice. Any revisions or updates to this policy will be posted on the Varuna Power website. Please refer to the latest version of the policy at the time of your purchase or return.

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